How Shipping Works For Buyers
When you make a purchase through Only1OfAKind Boutique, you will be charged the price of that item, plus shipping which is connected to our Pirateship account to get the lowest price possible.
How Shipping Works For Sellers
Once the buyer pays for their items and shipping, the seller will be able to generate a pre-printed shipping label, attach it to their package, and mail it from their local post office. Shipping costs range between $5.00 to $20.00 depending on size and weight. Only1OfAKind will do its best to get you the lowest shipping cost possible.
We encourage you to visit www.pirateship.com in order to help determine the shipping cost of your items. Only1OfAKind uses a range to help lower the cost on shipping.
Methods of Shipping
Only1OfAKind uses polymailers for majority of its shipping but for larger orders will sometimes use boxes to ship out customer purchases.
Our Return Policy
At Only1OfAKind Boutique, all sales are considered final. However, we review every contested purchase on a case-by-case basis to determine if a return is warranted. While we will not accept a return because an item does not fit or is no longer wanted, there are other cases where returns are permitted – such as when a purchased item is not as described, or the wrong item is shipped.
In cases where a purchase is contested, the buyer has three days to report a problem. After talking with both the buyer and seller, Only1OfAKind Boutique will determine if a return is warranted. If we determine that return is warranted, we will work with the buyer to return the item and issue a full refund.
All returned items must still have the ORIGINAL TAGS on them. Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.
If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, then you will be responsible to e-mail Only1OfAKind12@gmail.com and pay the return shipping charge. We will hold non-returnable merchandise or packages returned by the shipping carrier for 14 days. After 14 days, the items will be donated to charity.
If you opt to cancel an order prior to the shipping of your goods an 8% cancellation fee will be deducted from your refund to cover all processing fees.
Defects or Problems With Your Order?
If you have received an item with any problems or defects (which was not pointed out in the description or during Facebook Live), please contact us at Only1ofAKind12@gmail.com within 5 DAYS of receipt of items, to inform us of the issue. We are more than happy to look at each situation individually and offer exchanges or credits as needed, but you must contact us within 5 days of receiving your item. If we are not notified within 5 days of receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage / defect with your email.
We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
*Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor / phone resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the buyer will pay return shipping if a return to Only1OfAKind is attempted.